1. Introduction

Royce Consulting Pte Ltd ("Company," "we," "us," or "our") operates the royceconsulting.co website (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

2.1 Personal Data You Provide

When you contact us through the contact form or other communication channels, we may collect:

Name
Email address
Company name
Phone number (if provided)
Message content
Any other information you voluntarily provide

2.2 Automatically Collected Information

When you visit the Website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website
Device identifiers
Cookie information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of the Website.

3. How We Use Your Information

We use the information we collect for various purposes:

To respond to your inquiries and provide customer support
To send you marketing communications (with your consent)
To improve and optimise the Website and our services
To analyse usage patterns and trends
To comply with legal obligations
To prevent fraud and enhance security
To personalize your experience

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent
Performance of a contract with you
Compliance with legal obligations
Protection of vital interests
Our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in operating the Website and conducting our business, including email service providers and analytics providers. These service providers are contractually obligated to use your information only as necessary to provide services to us.

5.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, privacy, safety, or property of the Company, users, or the public.

5.3 Business Transfers

If the Company is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the processing and our legal obligations.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including Singapore and Vietnam. These countries may have data protection laws that differ from your home country. By using the Website, you consent to the transfer of your information to countries outside your country of residence.

10. Third-Party Links

The Website may contain links to third-party websites. This Privacy Policy applies only to the Website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

11. Children's Privacy

The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

12. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information. To exercise these rights, please contact us using the information provided below.

13. European Privacy Rights

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). For more information about your rights and how to exercise them, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this Privacy Policy. Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Royce Consulting Pte Ltd
Email: [email protected]
Singapore: 105 Cecil Street, #22-88 The Octagon, Singapore 069534
Vietnam: 385B, đường Cộng Hoà, Phường Tân Bình, Thành phố Hồ Chí Minh, Việt Nam